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Common Reasons Orders Are Placed on Hold and How To Avoid It
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Many people ask us what causes an order to be placed on hold. Below is a list of
the most common reasons your order could be placed on hold.
- Corrupt PKZIP files. (Zip file fails to CRC check when unzipped or files are damaged)
- Fabrication print not supplied and/or is missing the following:
- Drill sizes and locations by shape.
- Overall dimensions (showing any cutouts, slots, anything unusual, etc)
- Material type and finished copper weight and thickness.
- Tolerance specifications. (Defaults: +/-.005 Drill, +/-.010 Fab).
- Deviations between Gerber and Fab print.
- Drill file missing or in Tango ASCII even format (excellon format, no zero suppression).
- Drill file missing tool list (ASCII text file).
- Drill has obviously missing hole or incorrect locations.
- Aperture list corrupt or incomplete (undefined d-codes).
- Aperture list is missing. Text list of D-codes used by each Gerber file is required.
- Gerber files are scaled. (We require 1 to 1 size files)
- Conflicting or missing Right-reading information. (Which side is Up/Down?)
- Thermal connections missing on inner layers (Multi-layer).
- Copper layers with no pads and/or no traces.
If your order is placed on hold, you can get it released by:
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