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Your Order - From Files to Finish
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Every Advanced Circuits employee touches customers orders. However, customers come into
regular contact with some people more than others. For this reason, we'd like to take a
minute to introduce you to the front line people who take your printed circuit board orders from "files to
finish."
So, you have your idea, your files are ready, and you're anxious to make your concept a
reality. Where do you start?
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Choosing a PCB Manufacturer
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Mitch, Lydia, Lisa, and many more sales and marketing team members are out in the
field making sure you know about Advanced Circuits, explaining our capabilities,
answering your questions, and guaranteeing you get exactly what you need.
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Getting a Quote and Placing an Order
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Now that you know Advanced Circuits provides the best value and service in the
industry, you'll want to visit www.my4pcb.com. Here, our
talented IT and web development team have created the easiest ways to get quotes
and place orders - 24 hours a day, seven days a week.
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Accessing Technical Assistance
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Once your order is placed, our experienced CAM engineers take your files and process
them, starting the manufacturing process. If there are any problems, Rod and his team
will contact you. Also, if you have any questions while designing your board, our
engineers stand ready to help. Just email them at
hold@4pcb.com.
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Getting Help
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Our Customer Action department is a dedicated team of employees providing help
whenever you need it. Janey, Jackie, and others are waiting by the phone ready
to answer your toughest questions, correct any problems, and ensure your complete
satisfaction.
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Handling the Finances
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Once your order is placed, Stuart, Jeff, and the entire Accounting department are
available to handle your billing questions or set up credit terms, so you can
order again and again with ease.
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